We are a salon/spa company with 3 brick and mortar locations across the Twin Cities. We just celebrated our 31st Anniversary in September 2022! During the COVID-19 pandemic, we were searching for new ways to connect and service our current guests and their product needs. We opened the door to e-commerce, and never looked back! We are committed to carrying only the most high quality and safe brands both online and in-store. We are honored to be an authorized retailer for all brands we represent and we truly cherish our incredible brand partnerships!

Any U.S. State or Territory

4-7 business days, unless you upgrade to Expedited Shipping for an additional cost. Our shipping hours are Monday-Friday 8am-4:30pm with the exceptions of Federal Holidays and extended hours during busy periods. If you have any shipping questions, please call 612-447-0028 or email info@spalon.com

Route is a shipping insurance company that covers packages that are lost, stolen, or damaged in transit. Route ensures that customers get what they paid for, and allows for easy reordering with one simple click. Spalon is not liable for any lost, stolen or damaged packages during transit if Route Package Protection is not added to your order.

If the item you are looking for is out of stock, please request a notification to be sent to your email when the item is re-stocked. This will give the option to purchase automatically within the email.

We are happy to process a transaction for you over the phone
to use your gift card as a form of payment. Unfortunately, our
system is not set up to take gift cards online. To make a purchase using a gift card, please call 612-447-0028.

Any promotions for online only sales will be honored while supplies last.
Terms and Conditions Apply.

You may return or exchange products within 30 days of the original delivery date. A return made within 30 days of the original delivery date will be refunded in full to the original form of payment. Returns or exchanges may be made up to 60 days after the original delivery date, but the product must be unused and unopened. Returns made after 30 days will be refunded in the form of store credit. A pre-paid return label can be requested by emailing Brianna at bsoller@spalon.com. You may also request returns or exchanges in store at any of our locations, however your return or exchange will not be processed in store. The items will be returned to our E-Commerce team who will be in contact with you. Shipping charges may be refunded depending on the reason for your refund. You may not be refunded for shipping charges if:

1. Your return was declined by our E-Commerce Department

2. Your return was not due to an error by Spalon.

Route Package Insurance is not eligible for refund.

**ALL JEWELRY, BLOWOUT SALE AND HOLIDAY KIT ITEMS ARE FINAL SALE**